When other Oriental rug cleaners hear about RugSpa's fantastic success, we predict copycat rug-cleaning-by-mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the rug-cleaning-by-mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!
I just want to let you know we are very pleased with the cleaning of our carpet and your service. I am so happy we could send the rug back to the place it was purchased to have it cleaned. It has been a family heirloom for over 55 years.
Friends asked why a Manhattan resident would ship his rugs across the country to be cleaned and repaired. The answer was clear when the rugs were returned to me. The hand knotted oriental I had carried back from Egypt thirty years ago had been refringed and cleaned to look every bit as lustrous as the first day I unrolled it. A second hand carved Chinese rug was returned to me cleaned with a relatexed backing assuring a long life ahead. A large local company had previously advised me that the rug couldn't be repaired. Add to this personalized, friendly service and the ease of door-to-door pickup and delivery and it's clear the Rug Spa is a company to be trusted with one's valued carpets.
New York NY
Richard from Rug Spa repaired my oriental rug, returning it to me in like new condition. It is more beautiful now than I could have ever imagined! His follow up was great. My phone calls were returned promptly, when he was not available to take my call. He took all of the necessary time to answer questions that I had and explained in detail the process of restoration. I highly recommend Rug Spa for cleaning/restoration needs of your valued rugs.
I want to thank you for the beautiful job you did in cleaning the rug. The colors are so much brighter and it now shines and feels like silk rather than cotton. I am especially pleased with the way the fringe was "tamed" and turned under. The rug has a whole different appearance. I was a little concerned about shipping the rug in a plastic package, but it arrived safely with no damage. Thank you and all your employees for turning our rug into a showpiece.
Friends asked why a Manhattan resident would ship his rugs across the country to be cleaned and repaired. The hand knotted oriental I had carried back from Egypt thirty years ago had been refringed and cleaned to look every bit as lustrous as the first day I unrolled it.
New York NY
I live in Ventura, CA and could not find anyone that specialized in Wool Rugs, especially a Flokati. I went searching online and found Richard Kirishian and the Rug Spa. Richard and his staff are friendly, personable, knowledgeable and true to their word. They also took the time to talk to me and answer any questions I had. They have free shipping and made all the arrangements for me. We are delighted with the results and highly recommend The Rug Spa.
Dear Richard, Thank you for the excellent job on our rug. We are
very pleased with how clean it looks. Your service was excellent and
you made getting the rug to you so easy! Count us as a very satisfied
customer. God bless.
David and Barbara Koonce
I wanted to let you know how pleased I was with the cleaning and mending you did to my rug. I am extremely happy with the service you gave me from first time I contacted you through email. I was very impressed when you called me yourself to let me know how your business worked. Your service man called me several times letting me know what was going on with my rug and what needed to be done. I will most definitely be using you all in the future and passing your name around to anyone who needs your service.
Thank you once again.
I am greatly enjoying my new Oriental Carpets book. Thank you so much for giving it to me. Reading about the different methods of carpet-making, and s eeing the beautiful photos is a delight. Tom and I are happy to be able to purchase carpets like these today while they're still being made the time-honored, hand-knotted and loomed way. I hope this ancient art will not soon die out. We're both very much looking forward to receiving our next hadmade carpet from you toward the end of this year. It's always a pleasure dealing with you and your very capable staff.
Dear Richard. We are enjoying our rugs so very much. Thank you for all you did to make buying rugs a good experience for us. We learned so much and enjoyed our time in your store.
Dear Richard. All my rugs are just lovely. Thank you so much for the scrap you had bound. I love the way it looks and feels. That was so nice of you.
Richard, we moved into our new house today and unveiled the carpet. It is fabulous. Thanks so much for the great work. We’ll heartily recommend you and your company to as many people as we can.
Bill and Lynn Schwanke
I am so pleased at your staff, Diana, Jeff, and Randy, did such a wonderful job on my special oriental carpet. They cleaned my rug and removed the tattered fringe. They surged a perfect border completely around the carpet. Between the expert cleaning and the beautiful border, the carpet looks gorgeous in my living room - totally revived! I truly appreciate your business and you can be proud of your wonderful staff and the excellent work they do.
Spokane Valley WA
Our rug arrived yesterday and it looks like new! Our son-in-law watched it as it was being made in Turkey. It's very special to us and we are so very pleased with the work done.
The Villages FL
Thank you for doing such a wonderful job cleaning and restoring our much loved family heirloom Persian rug. It looks almost as good as new! You and your staff advised us so well and kept in close contact through the whole process confirming each process as things needed to be done to restore the rug. It was a pleasure working with a quality local company with knowledgable caring staff. We gladly refer you to others in need of your wonderful services.
We left a planter on our living room Oriental rug from India for two weeks not knowing it had discolored a complete circle under it with white mold. We sought advice from RugSpa in Spokane, WA. They advised us how to treat the white mold ourselves. We followed their instructions and it worked!
New York City NY
We had a smoke damaged Chinese wool rug that we were going to dispose of because we thought it could never be restored to look good again. Someone mentioned the RugSpa name and we spoke with them. We arranged for them to try to clean the rug and they agreed that if it did not look good they would dispose of it and not charge us for the cleaning. This enabled us to be only at risk for the shipping. We gave it a try and now it is as beautiful as new and resting back home on our living room floor.
Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!
Joseph M. Walsh
We had several handmade and handtufted rugs given to us and we had no knowledge on how to care for them or repair them. We emailed RugSpa in Spokane, Wash. for a care guide and instructions. They provided us with free materials without even trying to sell us anything. It was appreciated.
Our new puppy who was not housetrained chewed the corner off our Persian rug. We asked around for someone to go to and it was suggested we call Richard Kirishian at RugSpa since they do mail-order rug reweaving and repairing of handknotted rugs. We emailed him pictures and he quoted the cost -- which was less than we would have paid locally -- and we're delighted at the finished result. We trust them wholeheartedly. Thanks!
San Diego CA
We had some bad smoke damage in our home. I thought we would always have that odor but thanks to RugSpa both the smell and the soot were removed from our machine-made Karastan wool rugs. They even waited until our home was inhabitable again to send back our rugs. We were delighted!
We have pets that have gotten the best of our wool rugs. After cleaning and disinfecting all spots and odors are gone. I even recommend RugSpa to my friends at work.
Our Persian rugs needed cleaning so I looked online using Oriental rug cleaners as a search term and found your valuable service -- even more so because one did not exist in our city. RugSpa is a very convenient service to use and we will re-use them again.
San Rafael CA
We like the idea that our rugs go through a cold water washing process where each rug is done individually by hand for proper care and quality control. I had a hard time finding a company to correctly clean my Oriental rugs. I finally called the rug company that sold us our rugs and went with their recommendation and have used the RugSpa ever since.
When our rugs need cleaning we find it very convenient to roll them up and slide them into a shipping sleeve ready for FedEx to pick up at our doorstep. We find RugSpa to do quality work and their customer service very satisfying as a service and buying process.
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.
I like the convenience of getting rug cleaning, restoration, and repair quotes online from the RugSpa rug service. It saves time and is stress free.
I found it convenient having my rug picked up and delivered back to my doorstep. Shipping went easier then I thought. It did not take long to receive my rug back, either.
I am pleased with the rug cleaning and repairing work done on my rug at the RugSpa.
Our older Persian rug needed a 2" x 2" hole reweaved in the exact colors and design as the original. Since we reside in a smaller community this specialized service does not exist. I Googled Oriental rug restoration and found the RugSpa two states away, who provided easy, convenient shipping and handling. They returned my rug when they said they would and it was done right the first time. Try them. You'll like them!
We needed phone assistance with our Oriental rugs because of the fringe and edges starting to fray. We went online and located the RugSpa company. Using their 1-800 # we were able to get most of our questions answered over the phone with rough cost estimates. We later started sending rugs in and are very satisfied with the outcome. I recommend them highly!
Our fine antique rugs needed repair and restoration and I had no idea where to send them. I finally called the company we purchased them from and learned about RugSpa. They did nice repair by hand and now the rugs are back being used on our floors with no more fraying and unraveling. We're very pleased with the work!
Morris Plains NJ
Because our rugs are of antique quality we used to clean them ourselves before we discovered a much easier and better way. Now we use the RugSpa rug cleaning service because they have consistently good results and so now we sleep easy at nights. They ship, insure and return them correctly.
I would recommend the RugSpa for antique rug restoration. The workmanship done for us was very much to our liking.
We purchased our rugs from the Kirishians and use their RugSpa cleaning service to maintain them. We have always liked their customer service and quality.
We found the RugSpa workmanship level to be very acceptable and were pleased with their attention to the details.
We use the RugSpa service for maintaining our India Oriental rugs. We recommend RugSpa
We originally purchased our rugs from Richard Kirishian and have all of them restored off-site by RugSpa. I like this type of business because they will be around when you need them next year and after. Try em!
RugSpa showed us how clean and beautiful our rugs are again now that they have been cleaned.
New Orleans LA
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!
Dr. John Moyer (former Washington State Senator and Representative)
If you have any rug needs -- whether purchase, service, or repair -- I highly recommend Richard Kirishian and his RugSpa. They earned my praise and they will do their best for you.
John Talbot (former Spokane Mayor)
Have you had your Oriental rug cleaned and/or repaired by RugSpa? Tell us what your experience was like and help us improve even more. Please
if you would like to contribute your testimonial to this page!