Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

Dear Richard. We are enjoying our rugs so very much. Thank you for all you did to make buying rugs a good experience for us. We learned so much and enjoyed our time in your store.

Carol Iddins
Richard from Rug Spa repaired my oriental rug, returning it to me in like new condition. It is more beautiful now than I could have ever imagined! His follow up was great. My phone calls were returned promptly, when he was not available to take my call. He took all of the necessary time to answer questions that I had and explained in detail the process of restoration. I highly recommend Rug Spa for cleaning/restoration needs of your valued rugs.

Donna Cushing, Lebanon, TN
We like the idea that our rugs go through a cold water washing process where each rug is done individually by hand for proper care and quality control. I had a hard time finding a company to correctly clean my Oriental rugs. I finally called the rug company that sold us our rugs and went with their recommendation and have used the RugSpa ever since.

Dawn Nars, Chicago, IL
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!

Dr. John Moyer (former Washington State Senator and Representative), WA
We originally purchased our rugs from Richard Kirishian and have all of them restored off-site by RugSpa. I like this type of business because they will be around when you need them next year and after. Try em!

John Tibma, Tampa, FL
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA
I wanted to let you know how pleased I was with the cleaning and mending you did to my rug. I am extremely happy with the service you gave me from first time I contacted you through email. I was very impressed when you called me yourself to let me know how your business worked. Your service man called me several times letting me know what was going on with my rug and what needed to be done. I will most definitely be using you all in the future and passing your name around to anyone who needs your service. Thank you once again.

Maria Baxter, Lynchburg, VA
Our rug arrived yesterday and it looks like new! Our son-in-law watched it as it was being made in Turkey. It's very special to us and we are so very pleased with the work done.

Lee Southwell, The Villages, FL
If you have any rug needs -- whether purchase, service, or repair -- I highly recommend Richard Kirishian and his RugSpa. They earned my praise and they will do their best for you.

John Talbot (former Spokane Mayor), Spokane, WA
When our rugs need cleaning we find it very convenient to roll them up and slide them into a shipping sleeve ready for FedEx to pick up at our doorstep. We find RugSpa to do quality work and their customer service very satisfying as a service and buying process.

Jean O'Brien, Campbell, CA
I highly recommend Rug Spa to anyone needing rug cleaning services. The mailing instructions were precise, the cleaning schedule was on time, and the results went beyond my expectations. Mr. Kirishian, thank you for quality work.

Linda Esposito, Hammonton, NJ
We left a planter on our living room Oriental rug from India for two weeks not knowing it had discolored a complete circle under it with white mold. We sought advice from RugSpa in Spokane, WA. They advised us how to treat the white mold ourselves. We followed their instructions and it worked!

Jose Seligson, New York City, NY
Our new puppy who was not housetrained chewed the corner off our Persian rug. We asked around for someone to go to and it was suggested we call Richard Kirishian at RugSpa since they do mail-order rug reweaving and repairing of handknotted rugs. We emailed him pictures and he quoted the cost -- which was less than we would have paid locally -- and we're delighted at the finished result. We trust them wholeheartedly. Thanks!

Julia Stitt, San Diego, CA
Dear Richard, Thank you for the excellent job on our rug. We are very pleased with how clean it looks. Your service was excellent and you made getting the rug to you so easy! Count us as a very satisfied customer. God bless.

David and Barbara Koonce
We are a high-quality design firm located in Richland, Washington. The RugSpa Company has for many years sold us the highest quality imported and manufactured rugs at wholesale prices. So of course we have them do all our wholesale rug-washing too.

Damon Harris, Frank Elliot Interiors, Richland, WA