Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

We have pets that have gotten the best of our wool rugs. After cleaning and disinfecting all spots and odors are gone. I even recommend RugSpa to my friends at work.

Donald Robertson, TX
When our rugs need cleaning we find it very convenient to roll them up and slide them into a shipping sleeve ready for FedEx to pick up at our doorstep. We find RugSpa to do quality work and their customer service very satisfying as a service and buying process.

Jean O'Brien, Campbell, CA
We originally purchased our rugs from Richard Kirishian and have all of them restored off-site by RugSpa. I like this type of business because they will be around when you need them next year and after. Try em!

John Tibma, Tampa, FL
Our rug arrived yesterday and it looks like new! Our son-in-law watched it as it was being made in Turkey. It's very special to us and we are so very pleased with the work done.

Lee Southwell, The Villages, FL
Dear Richard. We are enjoying our rugs so very much. Thank you for all you did to make buying rugs a good experience for us. We learned so much and enjoyed our time in your store.

Carol Iddins
We needed phone assistance with our Oriental rugs because of the fringe and edges starting to fray. We went online and located the RugSpa company. Using their 1-800 # we were able to get most of our questions answered over the phone with rough cost estimates. We later started sending rugs in and are very satisfied with the outcome. I recommend them highly!

Jenifer Lee, Salem, CT
Thank you for such a beautiful job cleaning my three Persian & Chinese area rugs. They look like new! My experience with your company was wonderful. All challenges were handled professionally and I will be sending my rugs to you as recommended � in 3 years � maybe sooner if the fringe on the rugs require your attention. I will recommend your services to friends. Thank you for making my experience so easy and positive. Your service is wonderful.

Doris C Perez, DORIS PEREZ INTERPRETING LLC, Riverside, CA
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!

Dr. John Moyer (former Washington State Senator and Representative), WA
Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
Our fine antique rugs needed repair and restoration and I had no idea where to send them. I finally called the company we purchased them from and learned about RugSpa. They did nice repair by hand and now the rugs are back being used on our floors with no more fraying and unraveling. We're very pleased with the work!

Cindy Allen, Morris Plains, NJ
Richard from Rug Spa repaired my oriental rug, returning it to me in like new condition. It is more beautiful now than I could have ever imagined! His follow up was great. My phone calls were returned promptly, when he was not available to take my call. He took all of the necessary time to answer questions that I had and explained in detail the process of restoration. I highly recommend Rug Spa for cleaning/restoration needs of your valued rugs.

Donna Cushing, Lebanon, TN
I wanted to let you know how pleased I was with the cleaning and mending you did to my rug. I am extremely happy with the service you gave me from first time I contacted you through email. I was very impressed when you called me yourself to let me know how your business worked. Your service man called me several times letting me know what was going on with my rug and what needed to be done. I will most definitely be using you all in the future and passing your name around to anyone who needs your service. Thank you once again.

Maria Baxter, Lynchburg, VA
Dear Richard, Thank you for the excellent job on our rug. We are very pleased with how clean it looks. Your service was excellent and you made getting the rug to you so easy! Count us as a very satisfied customer. God bless.

David and Barbara Koonce
Our new puppy who was not housetrained chewed the corner off our Persian rug. We asked around for someone to go to and it was suggested we call Richard Kirishian at RugSpa since they do mail-order rug reweaving and repairing of handknotted rugs. We emailed him pictures and he quoted the cost -- which was less than we would have paid locally -- and we're delighted at the finished result. We trust them wholeheartedly. Thanks!

Julia Stitt, San Diego, CA
Thank you for doing such a wonderful job cleaning and restoring our much loved family heirloom Persian rug. It looks almost as good as new! You and your staff advised us so well and kept in close contact through the whole process confirming each process as things needed to be done to restore the rug. It was a pleasure working with a quality local company with knowledgable caring staff. We gladly refer you to others in need of your wonderful services.

Joan Kercher, Spokane, WA