Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

Richard, we moved into our new house today and unveiled the carpet. It is fabulous. Thanks so much for the great work. We'll heartily recommend you and your company to as many people as we can.

Bill and Lynn Schwanke, Missoula, MT
Thank you for such a beautiful job cleaning my three Persian & Chinese area rugs. They look like new! My experience with your company was wonderful. All challenges were handled professionally and I will be sending my rugs to you as recommended � in 3 years � maybe sooner if the fringe on the rugs require your attention. I will recommend your services to friends. Thank you for making my experience so easy and positive. Your service is wonderful.

Doris C Perez, DORIS PEREZ INTERPRETING LLC, Riverside, CA
I just want to let you know we are very pleased with the cleaning of our carpet and your service. I am so happy we could send the rug back to the place it was purchased to have it cleaned. It has been a family heirloom for over 55 years.

Ann Reidd, Bow, WA
I am so pleased at your staff, Diana, Jeff, and Randy, did such a wonderful job on my special oriental carpet. They cleaned my rug and removed the tattered fringe. They surged a perfect border completely around the carpet. Between the expert cleaning and the beautiful border, the carpet looks gorgeous in my living room - totally revived! I truly appreciate your business and you can be proud of your wonderful staff and the excellent work they do.

Camille Patterson, Spokane Valley, WA
A friend of mine told me about the RugSpa service because they are the only one providing rug cleaning by mail. I used it and recommend them. We needed better service than the local cleaners could provide.

Bronze Antler Bed & Breakfast, Joseph, OR
We needed phone assistance with our Oriental rugs because of the fringe and edges starting to fray. We went online and located the RugSpa company. Using their 1-800 # we were able to get most of our questions answered over the phone with rough cost estimates. We later started sending rugs in and are very satisfied with the outcome. I recommend them highly!

Jenifer Lee, Salem, CT
We like the idea that our rugs go through a cold water washing process where each rug is done individually by hand for proper care and quality control. I had a hard time finding a company to correctly clean my Oriental rugs. I finally called the rug company that sold us our rugs and went with their recommendation and have used the RugSpa ever since.

Dawn Nars, Chicago, IL
I wanted to let you know how pleased I was with the cleaning and mending you did to my rug. I am extremely happy with the service you gave me from first time I contacted you through email. I was very impressed when you called me yourself to let me know how your business worked. Your service man called me several times letting me know what was going on with my rug and what needed to be done. I will most definitely be using you all in the future and passing your name around to anyone who needs your service. Thank you once again.

Maria Baxter, Lynchburg, VA
Friends asked why a Manhattan resident would ship his rugs across the country to be cleaned and repaired. The answer was clear when the rugs were returned to me. The hand knotted oriental I had carried back from Egypt thirty years ago had been refringed and cleaned to look every bit as lustrous as the first day I unrolled it. A second hand carved Chinese rug was returned to me cleaned with a relatexed backing assuring a long life ahead. A large local company had previously advised me that the rug couldn't be repaired. Add to this personalized, friendly service and the ease of door-to-door pickup and delivery and it's clear the Rug Spa is a company to be trusted with one's valued carpets.

Bill Repicci, New York NY
Our new puppy who was not housetrained chewed the corner off our Persian rug. We asked around for someone to go to and it was suggested we call Richard Kirishian at RugSpa since they do mail-order rug reweaving and repairing of handknotted rugs. We emailed him pictures and he quoted the cost -- which was less than we would have paid locally -- and we're delighted at the finished result. We trust them wholeheartedly. Thanks!

Julia Stitt, San Diego, CA
We had some bad smoke damage in our home. I thought we would always have that odor but thanks to RugSpa both the smell and the soot were removed from our machine-made Karastan wool rugs. They even waited until our home was inhabitable again to send back our rugs. We were delighted!

Gary Sokolik, Perry, MO
Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
Our rug arrived yesterday and it looks like new! Our son-in-law watched it as it was being made in Turkey. It's very special to us and we are so very pleased with the work done.

Lee Southwell, The Villages, FL
Thank you for doing such a wonderful job cleaning and restoring our much loved family heirloom Persian rug. It looks almost as good as new! You and your staff advised us so well and kept in close contact through the whole process confirming each process as things needed to be done to restore the rug. It was a pleasure working with a quality local company with knowledgable caring staff. We gladly refer you to others in need of your wonderful services.

Joan Kercher, Spokane, WA
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA