Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

We had some bad smoke damage in our home. I thought we would always have that odor but thanks to RugSpa both the smell and the soot were removed from our machine-made Karastan wool rugs. They even waited until our home was inhabitable again to send back our rugs. We were delighted!

Gary Sokolik, Perry, MO
Dear Richard. We are enjoying our rugs so very much. Thank you for all you did to make buying rugs a good experience for us. We learned so much and enjoyed our time in your store.

Carol Iddins
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA
I highly recommend Rug Spa to anyone needing rug cleaning services. The mailing instructions were precise, the cleaning schedule was on time, and the results went beyond my expectations. Mr. Kirishian, thank you for quality work.

Linda Esposito, Hammonton, NJ
Our new puppy who was not housetrained chewed the corner off our Persian rug. We asked around for someone to go to and it was suggested we call Richard Kirishian at RugSpa since they do mail-order rug reweaving and repairing of handknotted rugs. We emailed him pictures and he quoted the cost -- which was less than we would have paid locally -- and we're delighted at the finished result. We trust them wholeheartedly. Thanks!

Julia Stitt, San Diego, CA
Friends asked why a Manhattan resident would ship his rugs across the country to be cleaned and repaired. The answer was clear when the rugs were returned to me. The hand knotted oriental I had carried back from Egypt thirty years ago had been refringed and cleaned to look every bit as lustrous as the first day I unrolled it. A second hand carved Chinese rug was returned to me cleaned with a relatexed backing assuring a long life ahead. A large local company had previously advised me that the rug couldn't be repaired. Add to this personalized, friendly service and the ease of door-to-door pickup and delivery and it's clear the Rug Spa is a company to be trusted with one's valued carpets.

Bill Repicci, New York NY
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!

Dr. John Moyer (former Washington State Senator and Representative), WA
I live in Ventura, CA and could not find anyone that specialized in Wool Rugs, especially a Flokati. I went searching online and found Richard Kirishian and the Rug Spa. Richard and his staff are friendly, personable, knowledgeable and true to their word. They also took the time to talk to me and answer any questions I had. They have free shipping and made all the arrangements for me. We are delighted with the results and highly recommend The Rug Spa.

Carol O'Toole, Ventura, CA
We had a smoke damaged Chinese wool rug that we were going to dispose of because we thought it could never be restored to look good again. Someone mentioned the RugSpa name and we spoke with them. We arranged for them to try to clean the rug and they agreed that if it did not look good they would dispose of it and not charge us for the cleaning. This enabled us to be only at risk for the shipping. We gave it a try and now it is as beautiful as new and resting back home on our living room floor.

Robert White, Austin, TX
We had several handmade and handtufted rugs given to us and we had no knowledge on how to care for them or repair them. We emailed RugSpa in Spokane, Wash. for a care guide and instructions. They provided us with free materials without even trying to sell us anything. It was appreciated.

Kathy Paulson, Eugene, OR
I want to thank you for the beautiful job you did in cleaning the rug. The colors are so much brighter and it now shines and feels like silk rather than cotton. I am especially pleased with the way the fringe was "tamed" and turned under. The rug has a whole different appearance. I was a little concerned about shipping the rug in a plastic package, but it arrived safely with no damage. Thank you and all your employees for turning our rug into a showpiece.

Sue Ullmer, Appleton WI
Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
Our older Persian rug needed a 2" x 2" hole reweaved in the exact colors and design as the original. Since we reside in a smaller community this specialized service does not exist. I Googled Oriental rug restoration and found the RugSpa two states away, who provided easy, convenient shipping and handling. They returned my rug when they said they would and it was done right the first time. Try them. You'll like them!

Donna Weiner, Helena, MT
I am greatly enjoying my new Oriental Carpets book. Thank you so much for giving it to me. Reading about the different methods of carpet-making, and s eeing the beautiful photos is a delight. Tom and I are happy to be able to purchase carpets like these today while they're still being made the time-honored, hand-knotted and loomed way. I hope this ancient art will not soon die out. We're both very much looking forward to receiving our next hadmade carpet from you toward the end of this year. It's always a pleasure dealing with you and your very capable staff.

Sana Freeborn
Because our rugs are of antique quality we used to clean them ourselves before we discovered a much easier and better way. Now we use the RugSpa rug cleaning service because they have consistently good results and so now we sleep easy at nights. They ship, insure and return them correctly.

John DePaola, Westwood, NJ