Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
Richard, we moved into our new house today and unveiled the carpet. It is fabulous. Thanks so much for the great work. We'll heartily recommend you and your company to as many people as we can.

Bill and Lynn Schwanke, Missoula, MT
We needed phone assistance with our Oriental rugs because of the fringe and edges starting to fray. We went online and located the RugSpa company. Using their 1-800 # we were able to get most of our questions answered over the phone with rough cost estimates. We later started sending rugs in and are very satisfied with the outcome. I recommend them highly!

Jenifer Lee, Salem, CT
We are a high-quality design firm located in Richland, Washington. The RugSpa Company has for many years sold us the highest quality imported and manufactured rugs at wholesale prices. So of course we have them do all our wholesale rug-washing too.

Damon Harris, Frank Elliot Interiors, Richland, WA
Dear Richard. We are enjoying our rugs so very much. Thank you for all you did to make buying rugs a good experience for us. We learned so much and enjoyed our time in your store.

Carol Iddins
Richard from Rug Spa repaired my oriental rug, returning it to me in like new condition. It is more beautiful now than I could have ever imagined! His follow up was great. My phone calls were returned promptly, when he was not available to take my call. He took all of the necessary time to answer questions that I had and explained in detail the process of restoration. I highly recommend Rug Spa for cleaning/restoration needs of your valued rugs.

Donna Cushing, Lebanon, TN
We received our rug yesterday and it looks beautiful! I can't thank you enough for restoring this rug back to its original beauty. Your RugSpa company has made the process of shipping and receiving my rug so easy I will recommend it to anyone no matter where they are located. Your personal attention was very comforting. Thank you again!

Janie Bumpus, Bumpus Appraisal Service, Lampasas, TX
Friends asked why a Manhattan resident would ship his rugs across the country to be cleaned and repaired. The answer was clear when the rugs were returned to me. The hand knotted oriental I had carried back from Egypt thirty years ago had been refringed and cleaned to look every bit as lustrous as the first day I unrolled it. A second hand carved Chinese rug was returned to me cleaned with a relatexed backing assuring a long life ahead. A large local company had previously advised me that the rug couldn't be repaired. Add to this personalized, friendly service and the ease of door-to-door pickup and delivery and it's clear the Rug Spa is a company to be trusted with one's valued carpets.

Bill Repicci, New York NY
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!

Dr. John Moyer (former Washington State Senator and Representative), WA
Thank you for such a beautiful job cleaning my three Persian & Chinese area rugs. They look like new! My experience with your company was wonderful. All challenges were handled professionally and I will be sending my rugs to you as recommended � in 3 years � maybe sooner if the fringe on the rugs require your attention. I will recommend your services to friends. Thank you for making my experience so easy and positive. Your service is wonderful.

Doris C Perez, DORIS PEREZ INTERPRETING LLC, Riverside, CA
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA
I want to thank you for the beautiful job you did in cleaning the rug. The colors are so much brighter and it now shines and feels like silk rather than cotton. I am especially pleased with the way the fringe was "tamed" and turned under. The rug has a whole different appearance. I was a little concerned about shipping the rug in a plastic package, but it arrived safely with no damage. Thank you and all your employees for turning our rug into a showpiece.

Sue Ullmer, Appleton WI
I just want to let you know we are very pleased with the cleaning of our carpet and your service. I am so happy we could send the rug back to the place it was purchased to have it cleaned. It has been a family heirloom for over 55 years.

Ann Reidd, Bow, WA
We left a planter on our living room Oriental rug from India for two weeks not knowing it had discolored a complete circle under it with white mold. We sought advice from RugSpa in Spokane, WA. They advised us how to treat the white mold ourselves. We followed their instructions and it worked!

Jose Seligson, New York City, NY
Because our rugs are of antique quality we used to clean them ourselves before we discovered a much easier and better way. Now we use the RugSpa rug cleaning service because they have consistently good results and so now we sleep easy at nights. They ship, insure and return them correctly.

John DePaola, Westwood, NJ
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