Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
If you have any rug needs -- whether purchase, service, or repair -- I highly recommend Richard Kirishian and his RugSpa. They earned my praise and they will do their best for you.

John Talbot (former Spokane Mayor), Spokane, WA
Our Persian rugs needed cleaning so I looked online using Oriental rug cleaners as a search term and found your valuable service -- even more so because one did not exist in our city. RugSpa is a very convenient service to use and we will re-use them again.

David Ortez, San Rafae,l CA
We originally purchased our rugs from Richard Kirishian and have all of them restored off-site by RugSpa. I like this type of business because they will be around when you need them next year and after. Try em!

John Tibma, Tampa, FL
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA
Thank you for doing such a wonderful job cleaning and restoring our much loved family heirloom Persian rug. It looks almost as good as new! You and your staff advised us so well and kept in close contact through the whole process confirming each process as things needed to be done to restore the rug. It was a pleasure working with a quality local company with knowledgable caring staff. We gladly refer you to others in need of your wonderful services.

Joan Kercher, Spokane, WA
Our fine antique rugs needed repair and restoration and I had no idea where to send them. I finally called the company we purchased them from and learned about RugSpa. They did nice repair by hand and now the rugs are back being used on our floors with no more fraying and unraveling. We're very pleased with the work!

Cindy Allen, Morris Plains, NJ
Richard, we moved into our new house today and unveiled the carpet. It is fabulous. Thanks so much for the great work. We'll heartily recommend you and your company to as many people as we can.

Bill and Lynn Schwanke, Missoula, MT
We had some bad smoke damage in our home. I thought we would always have that odor but thanks to RugSpa both the smell and the soot were removed from our machine-made Karastan wool rugs. They even waited until our home was inhabitable again to send back our rugs. We were delighted!

Gary Sokolik, Perry, MO
I highly recommend Rug Spa to anyone needing rug cleaning services. The mailing instructions were precise, the cleaning schedule was on time, and the results went beyond my expectations. Mr. Kirishian, thank you for quality work.

Linda Esposito, Hammonton, NJ
Because our rugs are of antique quality we used to clean them ourselves before we discovered a much easier and better way. Now we use the RugSpa rug cleaning service because they have consistently good results and so now we sleep easy at nights. They ship, insure and return them correctly.

John DePaola, Westwood, NJ
A friend of mine told me about the RugSpa service because they are the only one providing rug cleaning by mail. I used it and recommend them. We needed better service than the local cleaners could provide.

Bronze Antler Bed & Breakfast, Joseph, OR
Richard from Rug Spa repaired my oriental rug, returning it to me in like new condition. It is more beautiful now than I could have ever imagined! His follow up was great. My phone calls were returned promptly, when he was not available to take my call. He took all of the necessary time to answer questions that I had and explained in detail the process of restoration. I highly recommend Rug Spa for cleaning/restoration needs of your valued rugs.

Donna Cushing, Lebanon, TN
When our rugs need cleaning we find it very convenient to roll them up and slide them into a shipping sleeve ready for FedEx to pick up at our doorstep. We find RugSpa to do quality work and their customer service very satisfying as a service and buying process.

Jean O'Brien, Campbell, CA
We had several handmade and handtufted rugs given to us and we had no knowledge on how to care for them or repair them. We emailed RugSpa in Spokane, Wash. for a care guide and instructions. They provided us with free materials without even trying to sell us anything. It was appreciated.

Kathy Paulson, Eugene, OR
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