Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

I just want to let you know we are very pleased with the cleaning of our carpet and your service. I am so happy we could send the rug back to the place it was purchased to have it cleaned. It has been a family heirloom for over 55 years.

Ann Reidd, Bow, WA
Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
When our rugs need cleaning we find it very convenient to roll them up and slide them into a shipping sleeve ready for FedEx to pick up at our doorstep. We find RugSpa to do quality work and their customer service very satisfying as a service and buying process.

Jean O'Brien, Campbell, CA
We originally purchased our rugs from Richard Kirishian and have all of them restored off-site by RugSpa. I like this type of business because they will be around when you need them next year and after. Try em!

John Tibma, Tampa, FL
Thank you for such a beautiful job cleaning my three Persian & Chinese area rugs. They look like new! My experience with your company was wonderful. All challenges were handled professionally and I will be sending my rugs to you as recommended � in 3 years � maybe sooner if the fringe on the rugs require your attention. I will recommend your services to friends. Thank you for making my experience so easy and positive. Your service is wonderful.

Doris C Perez, DORIS PEREZ INTERPRETING LLC, Riverside, CA
We are a large dry cleaning operation with 10 locations, but we use the RugSpa mail order rug cleaning to clean all of our customers' wool rugs. We're delighted!

Dean Dallas, Westcorp Martinizing, Boise, ID
Richard from Rug Spa repaired my oriental rug, returning it to me in like new condition. It is more beautiful now than I could have ever imagined! His follow up was great. My phone calls were returned promptly, when he was not available to take my call. He took all of the necessary time to answer questions that I had and explained in detail the process of restoration. I highly recommend Rug Spa for cleaning/restoration needs of your valued rugs.

Donna Cushing, Lebanon, TN
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA
Our rug arrived yesterday and it looks like new! Our son-in-law watched it as it was being made in Turkey. It's very special to us and we are so very pleased with the work done.

Lee Southwell, The Villages, FL
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!

Dr. John Moyer (former Washington State Senator and Representative), WA
Our new puppy who was not housetrained chewed the corner off our Persian rug. We asked around for someone to go to and it was suggested we call Richard Kirishian at RugSpa since they do mail-order rug reweaving and repairing of handknotted rugs. We emailed him pictures and he quoted the cost -- which was less than we would have paid locally -- and we're delighted at the finished result. We trust them wholeheartedly. Thanks!

Julia Stitt, San Diego, CA
We had several handmade and handtufted rugs given to us and we had no knowledge on how to care for them or repair them. We emailed RugSpa in Spokane, Wash. for a care guide and instructions. They provided us with free materials without even trying to sell us anything. It was appreciated.

Kathy Paulson, Eugene, OR
We had a smoke damaged Chinese wool rug that we were going to dispose of because we thought it could never be restored to look good again. Someone mentioned the RugSpa name and we spoke with them. We arranged for them to try to clean the rug and they agreed that if it did not look good they would dispose of it and not charge us for the cleaning. This enabled us to be only at risk for the shipping. We gave it a try and now it is as beautiful as new and resting back home on our living room floor.

Robert White, Austin, TX
I highly recommend Rug Spa to anyone needing rug cleaning services. The mailing instructions were precise, the cleaning schedule was on time, and the results went beyond my expectations. Mr. Kirishian, thank you for quality work.

Linda Esposito, Hammonton, NJ
I wanted to let you know how pleased I was with the cleaning and mending you did to my rug. I am extremely happy with the service you gave me from first time I contacted you through email. I was very impressed when you called me yourself to let me know how your business worked. Your service man called me several times letting me know what was going on with my rug and what needed to be done. I will most definitely be using you all in the future and passing your name around to anyone who needs your service. Thank you once again.

Maria Baxter, Lynchburg, VA
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