Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

I live in Ventura, CA and could not find anyone that specialized in Wool Rugs, especially a Flokati. I went searching online and found Richard Kirishian and the Rug Spa. Richard and his staff are friendly, personable, knowledgeable and true to their word. They also took the time to talk to me and answer any questions I had. They have free shipping and made all the arrangements for me. We are delighted with the results and highly recommend The Rug Spa.

Carol O'Toole, Ventura, CA
I was surprised and pleased at the difference a professional and very thorough cleaning made on my wool Chinese rugs. It has been many years since they looked so good. I send my rugs to RugSpa now and I'm very satisfied.

Cristina Stanaro, Metairie, LA
We received our rug yesterday and it looks beautiful! I can't thank you enough for restoring this rug back to its original beauty. Your RugSpa company has made the process of shipping and receiving my rug so easy I will recommend it to anyone no matter where they are located. Your personal attention was very comforting. Thank you again!

Janie Bumpus, Bumpus Appraisal Service, Lampasas, TX
We had several handmade and handtufted rugs given to us and we had no knowledge on how to care for them or repair them. We emailed RugSpa in Spokane, Wash. for a care guide and instructions. They provided us with free materials without even trying to sell us anything. It was appreciated.

Kathy Paulson, Eugene, OR
Friends asked why a Manhattan resident would ship his rugs across the country to be cleaned and repaired. The answer was clear when the rugs were returned to me. The hand knotted oriental I had carried back from Egypt thirty years ago had been refringed and cleaned to look every bit as lustrous as the first day I unrolled it. A second hand carved Chinese rug was returned to me cleaned with a relatexed backing assuring a long life ahead. A large local company had previously advised me that the rug couldn't be repaired. Add to this personalized, friendly service and the ease of door-to-door pickup and delivery and it's clear the Rug Spa is a company to be trusted with one's valued carpets.

Bill Repicci, New York NY
We had a smoke damaged Chinese wool rug that we were going to dispose of because we thought it could never be restored to look good again. Someone mentioned the RugSpa name and we spoke with them. We arranged for them to try to clean the rug and they agreed that if it did not look good they would dispose of it and not charge us for the cleaning. This enabled us to be only at risk for the shipping. We gave it a try and now it is as beautiful as new and resting back home on our living room floor.

Robert White, Austin, TX
A friend of mine told me about the RugSpa service because they are the only one providing rug cleaning by mail. I used it and recommend them. We needed better service than the local cleaners could provide.

Bronze Antler Bed & Breakfast, Joseph, OR
Our fine antique rugs needed repair and restoration and I had no idea where to send them. I finally called the company we purchased them from and learned about RugSpa. They did nice repair by hand and now the rugs are back being used on our floors with no more fraying and unraveling. We're very pleased with the work!

Cindy Allen, Morris Plains, NJ
Dear Richard, Thank you for the excellent job on our rug. We are very pleased with how clean it looks. Your service was excellent and you made getting the rug to you so easy! Count us as a very satisfied customer. God bless.

David and Barbara Koonce
Our older Persian rug needed a 2" x 2" hole reweaved in the exact colors and design as the original. Since we reside in a smaller community this specialized service does not exist. I Googled Oriental rug restoration and found the RugSpa two states away, who provided easy, convenient shipping and handling. They returned my rug when they said they would and it was done right the first time. Try them. You'll like them!

Donna Weiner, Helena, MT
If you have any rug needs -- whether purchase, service, or repair -- I highly recommend Richard Kirishian and his RugSpa. They earned my praise and they will do their best for you.

John Talbot (former Spokane Mayor), Spokane, WA
We always trust RugSpa's professional rug cleaning and restoration services. I recommend them highly!

Dr. John Moyer (former Washington State Senator and Representative), WA
We like the idea that our rugs go through a cold water washing process where each rug is done individually by hand for proper care and quality control. I had a hard time finding a company to correctly clean my Oriental rugs. I finally called the rug company that sold us our rugs and went with their recommendation and have used the RugSpa ever since.

Dawn Nars, Chicago, IL
Thank you for such a beautiful job cleaning my three Persian & Chinese area rugs. They look like new! My experience with your company was wonderful. All challenges were handled professionally and I will be sending my rugs to you as recommended � in 3 years � maybe sooner if the fringe on the rugs require your attention. I will recommend your services to friends. Thank you for making my experience so easy and positive. Your service is wonderful.

Doris C Perez, DORIS PEREZ INTERPRETING LLC, Riverside, CA
I just want to let you know we are very pleased with the cleaning of our carpet and your service. I am so happy we could send the rug back to the place it was purchased to have it cleaned. It has been a family heirloom for over 55 years.

Ann Reidd, Bow, WA