Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

If you have any rug needs -- whether purchase, service, or repair -- I highly recommend Richard Kirishian and his RugSpa. They earned my praise and they will do their best for you.

John Talbot (former Spokane Mayor), Spokane, WA
I am so pleased at your staff, Diana, Jeff, and Randy, did such a wonderful job on my special oriental carpet. They cleaned my rug and removed the tattered fringe. They surged a perfect border completely around the carpet. Between the expert cleaning and the beautiful border, the carpet looks gorgeous in my living room - totally revived! I truly appreciate your business and you can be proud of your wonderful staff and the excellent work they do.

Camille Patterson, Spokane Valley, WA
I am greatly enjoying my new Oriental Carpets book. Thank you so much for giving it to me. Reading about the different methods of carpet-making, and s eeing the beautiful photos is a delight. Tom and I are happy to be able to purchase carpets like these today while they're still being made the time-honored, hand-knotted and loomed way. I hope this ancient art will not soon die out. We're both very much looking forward to receiving our next hadmade carpet from you toward the end of this year. It's always a pleasure dealing with you and your very capable staff.

Sana Freeborn
We had some bad smoke damage in our home. I thought we would always have that odor but thanks to RugSpa both the smell and the soot were removed from our machine-made Karastan wool rugs. They even waited until our home was inhabitable again to send back our rugs. We were delighted!

Gary Sokolik, Perry, MO
Richard, we moved into our new house today and unveiled the carpet. It is fabulous. Thanks so much for the great work. We'll heartily recommend you and your company to as many people as we can.

Bill and Lynn Schwanke, Missoula, MT
Our basement flooded and the colors ran on our Pakistan vegetable-dyed handloomed rug. We went to the Internet and looked up Oriental rug cleaning and found RugSpa in Spokane WA, who specializes in rug cleaning and repairing Oriental rugs. Because our rug had red colors that had run they suggested we give it 3 to 5 days in the summer sun to dry and then send it in and they would do the final touches. We did and they then removed the last traces of run color and we are thrilled at the results!

Joseph M. Walsh, Rochester, NY
A friend of mine told me about the RugSpa service because they are the only one providing rug cleaning by mail. I used it and recommend them. We needed better service than the local cleaners could provide.

Bronze Antler Bed & Breakfast, Joseph, OR
We are a large dry cleaning operation with 10 locations, but we use the RugSpa mail order rug cleaning to clean all of our customers' wool rugs. We're delighted!

Dean Dallas, Westcorp Martinizing, Boise, ID
Thank you for doing such a wonderful job cleaning and restoring our much loved family heirloom Persian rug. It looks almost as good as new! You and your staff advised us so well and kept in close contact through the whole process confirming each process as things needed to be done to restore the rug. It was a pleasure working with a quality local company with knowledgable caring staff. We gladly refer you to others in need of your wonderful services.

Joan Kercher, Spokane, WA
I want to thank you for the beautiful job you did in cleaning the rug. The colors are so much brighter and it now shines and feels like silk rather than cotton. I am especially pleased with the way the fringe was "tamed" and turned under. The rug has a whole different appearance. I was a little concerned about shipping the rug in a plastic package, but it arrived safely with no damage. Thank you and all your employees for turning our rug into a showpiece.

Sue Ullmer, Appleton WI
Our fine antique rugs needed repair and restoration and I had no idea where to send them. I finally called the company we purchased them from and learned about RugSpa. They did nice repair by hand and now the rugs are back being used on our floors with no more fraying and unraveling. We're very pleased with the work!

Cindy Allen, Morris Plains, NJ
We received our rug yesterday and it looks beautiful! I can't thank you enough for restoring this rug back to its original beauty. Your RugSpa company has made the process of shipping and receiving my rug so easy I will recommend it to anyone no matter where they are located. Your personal attention was very comforting. Thank you again!

Janie Bumpus, Bumpus Appraisal Service, Lampasas, TX
We left a planter on our living room Oriental rug from India for two weeks not knowing it had discolored a complete circle under it with white mold. We sought advice from RugSpa in Spokane, WA. They advised us how to treat the white mold ourselves. We followed their instructions and it worked!

Jose Seligson, New York City, NY
We have pets that have gotten the best of our wool rugs. After cleaning and disinfecting all spots and odors are gone. I even recommend RugSpa to my friends at work.

Donald Robertson, TX
We needed phone assistance with our Oriental rugs because of the fringe and edges starting to fray. We went online and located the RugSpa company. Using their 1-800 # we were able to get most of our questions answered over the phone with rough cost estimates. We later started sending rugs in and are very satisfied with the outcome. I recommend them highly!

Jenifer Lee, Salem, CT
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