Testimonials

 

When other Oriental rug cleaners hear about RugSpa’s fantastic success, we predict copycat rug cleaning by mail services will start popping up around the US. However, RugSpa is the original. Others might try to copy us but only RugSpa has the oriental rug cleaning by mail system down to an art so that you can be positive you will enjoy a smooth, worry-free experience. We have been cleaning rugs this way for years, and we have real testimonials to prove it!

Please read the below testimonials from our very satisfied customers, and we will let them speak to you!

We like the idea that our rugs go through a cold water washing process where each rug is done individually by hand for proper care and quality control. I had a hard time finding a company to correctly clean my Oriental rugs. I finally called the rug company that sold us our rugs and went with their recommendation and have used the RugSpa ever since.

Dawn Nars, Chicago, IL
Dear Richard, Thank you for the excellent job on our rug. We are very pleased with how clean it looks. Your service was excellent and you made getting the rug to you so easy! Count us as a very satisfied customer. God bless.

David and Barbara Koonce
Richard, we moved into our new house today and unveiled the carpet. It is fabulous. Thanks so much for the great work. We'll heartily recommend you and your company to as many people as we can.

Bill and Lynn Schwanke, Missoula, MT
We are a large dry cleaning operation with 10 locations, but we use the RugSpa mail order rug cleaning to clean all of our customers' wool rugs. We're delighted!

Dean Dallas, Westcorp Martinizing, Boise, ID
Our fine antique rugs needed repair and restoration and I had no idea where to send them. I finally called the company we purchased them from and learned about RugSpa. They did nice repair by hand and now the rugs are back being used on our floors with no more fraying and unraveling. We're very pleased with the work!

Cindy Allen, Morris Plains, NJ
I am greatly enjoying my new Oriental Carpets book. Thank you so much for giving it to me. Reading about the different methods of carpet-making, and s eeing the beautiful photos is a delight. Tom and I are happy to be able to purchase carpets like these today while they're still being made the time-honored, hand-knotted and loomed way. I hope this ancient art will not soon die out. We're both very much looking forward to receiving our next hadmade carpet from you toward the end of this year. It's always a pleasure dealing with you and your very capable staff.

Sana Freeborn
I just want to let you know we are very pleased with the cleaning of our carpet and your service. I am so happy we could send the rug back to the place it was purchased to have it cleaned. It has been a family heirloom for over 55 years.

Ann Reidd, Bow, WA
We have pets that have gotten the best of our wool rugs. After cleaning and disinfecting all spots and odors are gone. I even recommend RugSpa to my friends at work.

Donald Robertson, TX
I wanted to let you know how pleased I was with the cleaning and mending you did to my rug. I am extremely happy with the service you gave me from first time I contacted you through email. I was very impressed when you called me yourself to let me know how your business worked. Your service man called me several times letting me know what was going on with my rug and what needed to be done. I will most definitely be using you all in the future and passing your name around to anyone who needs your service. Thank you once again.

Maria Baxter, Lynchburg, VA
Our older Persian rug needed a 2" x 2" hole reweaved in the exact colors and design as the original. Since we reside in a smaller community this specialized service does not exist. I Googled Oriental rug restoration and found the RugSpa two states away, who provided easy, convenient shipping and handling. They returned my rug when they said they would and it was done right the first time. Try them. You'll like them!

Donna Weiner, Helena, MT
Dear Richard. We are enjoying our rugs so very much. Thank you for all you did to make buying rugs a good experience for us. We learned so much and enjoyed our time in your store.

Carol Iddins
If you have any rug needs -- whether purchase, service, or repair -- I highly recommend Richard Kirishian and his RugSpa. They earned my praise and they will do their best for you.

John Talbot (former Spokane Mayor), Spokane, WA
We had several handmade and handtufted rugs given to us and we had no knowledge on how to care for them or repair them. We emailed RugSpa in Spokane, Wash. for a care guide and instructions. They provided us with free materials without even trying to sell us anything. It was appreciated.

Kathy Paulson, Eugene, OR
I live in Ventura, CA and could not find anyone that specialized in Wool Rugs, especially a Flokati. I went searching online and found Richard Kirishian and the Rug Spa. Richard and his staff are friendly, personable, knowledgeable and true to their word. They also took the time to talk to me and answer any questions I had. They have free shipping and made all the arrangements for me. We are delighted with the results and highly recommend The Rug Spa.

Carol O'Toole, Ventura, CA
We originally purchased our rugs from Richard Kirishian and have all of them restored off-site by RugSpa. I like this type of business because they will be around when you need them next year and after. Try em!

John Tibma, Tampa, FL
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